The thing is I can call their customer service and generally they want to help me. The problem remains the same. They are suppose to be upgrading us to 2 Mbps but instead I am suffering random drop in connection. I am fed up with the capricious nature of Smart broadband and I am really in the market for a new internet service provider. The only alternative is Globe. I also hate Globe. Their connection is also as poor and their customer service worse.
Techs and installers alike know that 'matakpan lang ng puno ang antena' the signal is lost and you have to restart, reset the connection which inevitably drops once again and you go through the same dance again.
Techs and installers alike know that 'matakpan lang ng puno ang antena' the signal is lost and you have to restart, reset the connection which inevitably drops once again and you go through the same dance again.
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